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Frequently Ask Questions (FAQs)
General Questions
For Skilled Therapy Providers: 
 
Q: How can I register my skilled therapy practice or skilled nursing facility?
A: To register, please click here and wait for the Administrator's approval.

Q: What is the difference between Basic and Registered listings?
A: The Basic Listing shows basic information about your practice while a Registered Premium Listing enables you to show your clinical capabilities to health care consumers at a glance. As a Registered Premium provider, your clinic will have added feature that enables consumers to compare you against four (4) other competitors. 
 
Q: Can I change my listing from Basic to Registered?
A:  Yes. Simply search your facility's name on the skilled therapy providers search field and click on " If you represent this clinic, click here" link. 
 
Q: How can I change or update information for my Registered health care facility?
A: Once you become a member of the Registered listing you are given an account with your confidential Username and Password. When you need to update information or to change details all you have to do is to log-in to your account and follow the links. 
 
Q: How much is the cost to list my skilled therapy practice? 
A: All skilled therapy providers in the state of Michigan and first 100 in each state are FREE to sign-up for a "Registered Listing".  
 
Q: Is the payment for my Registered account in lump sum or by installment?
A: When we are ready to monetize this site, Skilled Therapy Compare will send you a written notification informing of such action. Upon agreement, Skilled Therapy Compare will bill you via Paypal  at the end of each month.
 
Q:Where do I check for my billing statements and/or account balance?
A: STC will not handle the actual billing but it uses Paypal for payment processing. You should be able to check your statement through Paypal's website. 
 
Q: What do I do when I encounter problems logging into my account?
A: Contact us if you continue to have problems logging in. We will try our best to respond to you within 24 hrs.
 
Q: What do I do when I discover unauthorized activity in my account?
A: Any unauthorized activity in your account should be reported to us immediately.
 
Q: Why am I required to fill in my personal information when I register for the Registered listing?
A: We require personal information when registering for registered listing for recording purposes only. We will never share your personal information to any third party unless required by law.

Q: How can I discontinue my Registered account?
A:
Please login to your account and choose cancel registration. If you don't mind we would like to know why and please let us know if there's anything we could do to meet your needs. 

For Resources in My Town:

Q: How do I register my facility?
A: Visit our Join Us page or click here and follow the links on Resources in My Town.

Q: How much is the cost for this listing?
A: This listing is free. We will notify you in writing if there are changes to this policy.

Q: How can I update my company listing?
A: Click the update button in your company profile or click here
to make some changes to your company profile and wait for confirmation by us.

Q: Why am I ask for a contact person?
A:
A contact person is being asked to facilitate better communication between you and your customers. You may however keep it at "n/a" or "no known".
 
For Banner Advertising
 
Q: How much is the cost for this service?
A: Skilled Therapy Compare offers this service for FREE for 3 months. We will notify you in writing if there are changes to this policy 15 working days before implementing them. Click here if you want to register for banner advertising now.
 
For Featured Providers
 
Q: How much is the cost for this service?
A: Skilled Therapy Compare offers this service for free to all registered facilities and advertisers at our own choosing. We might perform background checks to candidate companies to make sure they continue to meet our standards. We will notify you in writing if there are changes to this policy. To submit your company profile, click here.
 
The Terms We Stand For

Q: What is a skilled therapy service?
A: Skilled therapy service 
refers to the general principles governing reasonable and necessary physical therapy, speech-language pathology service, and occupational therapy, as outlined below:

The service of a physical, speech-language pathologist or occupational therapist is a skilled therapy service if the inherent complexity of the service is such that it can be performed safely and/or effectively only by or under the general supervision of a skilled therapist. To be covered, the skilled services must also be reasonable and necessary to the treatment of the patient's illness or injury or to the restoration of maintenance of function affected by the patient's illness or injury. It is necessary to determine whether individual therapy services are skilled and whether, in view of the patient's overall condition, skilled management of the services provided is needed although many or all of the specific services needed to treat the illness or injury do not require the skills of a therapist.

The development, implementation management and evaluation of a patient care plan based on the physician's orders constitute skilled therapy services when, because of the patient's condition, those activities require the involvement of a skilled therapist to meet the patient's needs, promote recovery and ensure medical safety. Where the skills of a therapist are needed to manage and periodically reevaluate the appropriateness of a maintenance program because of an identified danger to the patient, such services would be covered even if the skills of a therapist are not needed to carry out the activities performed as part of the maintenance program.

While a patient's particular medical condition is a valid factor in deciding if skilled therapy services are needed, the diagnosis or prognosis should never be the sole factor in deciding that a service is or is not skilled. The key issue is whether the skills of a therapist are needed to treat the illness or injury, or whether the services can be carried out by non skilled personnel.

A service that is ordinarily considered non skilled could be considered a skilled therapy service in cases in which there is clear documentation that, because of special medical complications, skilled rehabilitation personnel are required to perform or supervise the service or to observe the patient. However, the importance of a particular service to a patient or the frequency with which it must be performed does not, by itself, make a non-skilled service into a skilled service. *Source:
Center for Medicare and Medicaid Services

Q: What is a skilled therapy provider?
A:  We define skilled therapy provider as any entity that provide skilled therapy services. That includes skilled nursing and rehab facilities, in-patient rehab, and out-patient rehab centers. 

Q: What is physical therapy?   
A: Physical therapy is a healthcare profession which provides services to individuals and populations to develop, maintain and restore maximum movement and functional ability throughout life. This includes providing services in circumstances where movement and function are threatened by aging, injury, disease or environmental factors. Functional movement is a central element in what it means to be healthy. Source: 
Wikipedia

Q: What is occupational therapy?
A: Occupational therapy 
"Occupational therapy is as a profession concerned with promoting health and well being through occupation. The primary goal of occupational therapy is to enable people to participate in the activities of everyday life. Occupational therapists achieve this outcome by enabling people to do things that will enhance their ability to participate or by modifying the environment to better support participation." Source: 
World Federation of Occupational Therapists

Q: What is speech-language pathology?
A: Speech-language pathology is concerned with issues surrounding human speech and language communication disorders. There are multiple methods of human communication using all human senses both nonverbal communication (such as 
facial expressionpostureand gesture), and verbal communication. Speech and language pathology is primarily concerned with disorders of verbal communication, including expressive language (the production of effective communication) and receptive language (the understanding of presented communication). Speech results from voice production, and the manipulation of speech sounds creates language. Source: Wikipedia 

 

  

 

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